HandyRides Privacy Policy
Effective Date: 6/1/2025
At HandyRides, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it — especially in relation to SMS notifications and ride coordination.
1. Information We Collect
We may collect the following information when you use our services or opt in via our website:
Your mobile phone number
Your name (if provided during account creation or scheduling)
Ride-related preferences and activity (e.g., pickup time, status updates)
We do not collect or store sensitive health data (PHI) through SMS.
2. How We Use Your Information
We use your mobile phone number to:
Send SMS notifications related to rides scheduled on your behalf (e.g., ride confirmations, pickup alerts, delays, etc.)
Improve our ride coordination and customer service
Communicate time-sensitive information related to your transportation
3. SMS Notifications and Consent
By entering your phone number and checking the opt-in box on our website, you agree to receive SMS messages related to your ride activity.
Message frequency: Varies based on ride status
Message & data rates may apply
To opt out, reply STOP at any time
For help, reply HELP
You can also contact us directly at info@handyrides.com.
4. Data Sharing
We do not sell or rent your information to third parties. We may share limited data with trusted service providers (e.g., Twilio) only as needed to send SMS messages or operate our platform securely.
5. Data Security
We take reasonable steps to secure your data, including encryption and secure cloud infrastructure.
6. Your Rights
You may:
Opt out of SMS messaging at any time by replying STOP
Request to delete your information by contacting us
